We can relate to the demanding needs of small businesses as we started more than a decade ago as 2 entrepreneurs with a dream, a limited check book, and a willingness to do work hard. And over the years we have evolved to serve small businesses to Fortune 500 companies, while never forgetting our roots. We know that providing superior customer care shouldn't be determined by the size of your business. Small businesses seeking first class customer service and specialized small business answering service turn to Cegura.
We understand the importance of answering each call, but not having enough hours in the day to accomplish everything on your agenda. Small business entrepreneurs wear many hats and often can't be there for every call. With Cegura on your side, you keep in touch with your clients whenever the phone rings day or night and offer your customers the high quality, interactive customer service of a large enterprise - without the enterprise level cost structure.
When you partner with Cegura, you gain access to value-added small business services:
- 24/7 Live Telephone Answering Services
- Message taking and/or voicemail
- Call transfer and routing
- Lead generation, management, and qualification
- Order taking & order management
- Appointment management
- Industry-specific team approach
- Online account access
Our experienced, professional Business Support Associates answer each call promptly and politely in your company's name. We boost your brand image by adeptly managing customer requests - from message taking through to lead management. And, we send messages via email, text, fax, or verbally - whatever you prefer.
Cegura is the answer for small businesses seeking answering services tailored to their needs - and not a one size fits all approach.
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