Media buys can be the largest part of a campaign budget, and success in achieving sales results is critical to our client’s ROI. CEGURA delivers a 24×7×365 Direct Response Solution that is flexible and capable of handling large call spikes throughout the day, meeting the on-demand needs of our clients.
Using a combination of our Semi-Dedicated agent pool with overflow to our Shared agents across multiple sites, our group is equipped to handle call spikes and soft-sell offerings from targeted media buys. Our routing technology, flexible scheduling system and proven experience alleviate issues commonly associated with traditional direct marketing campaigns serviced elsewhere; including fewer lost sales from busy signals and dropped calls.
Direct Response Solution Benefits:
- Increased sales conversions and order sizes, while taking advantage of greater cross-sell and up-sell opportunities
- Cost-effective staffing and scheduling solution providing necessary flexibility and scalability
- Scripting consultation to optimize the sales results of each potential buyer
- Effective call flow monitoring and management to ensure every call is captured and resolved