Order taking has become one of the prominent businesses with an increase in demand for different products in the market. Gone are the days when customers could place an order only after coming across advertisements and only on a personal visit to a seller. Nowadays a customer wants to inquire thoroughly before placing an order so order taking services have been introduced so as to have a superior edge in the market and to satiate the customer's inquisitive mind.
If your organization requires order taking services, you need not have the order taking call center in-house, you can outsource it to a third party. With this development, many order taking service providers take a franchise of a company for taking orders on toll-free numbers specific to that company. In the crowd of the order taking service providers, Cegura stands out since it has proved its efficiency time and again.
Cegura is one of the world's leading providers of offshore online order taking services and can ensure that you have access to professional services at cost-effective price.
Cegura provides the following online order taking services:
- 24x7 live order taking service through toll-free lines
- Online order taking services, wherein online order taking capabilities is combined with live order taking services
- Convenient message delivery is done through fax, email and pagers
- Streamlined services, in which streamlined call reporting is dispatched immediately on the scheduled time
- Customized services are provided as per the specific requirements of the client
Order taking service providing capabilities at Cegura
Cegura has all the skills essential for providing phone order taking service, such as:
- Perfect understanding of the product and all its features by the operators representing it
- Excellent communication skills to convey the message of the superiority of the product to your potential customers
- Knack for convincingly answering both expected/unexpected queries
- Dedication so as to be extremely loyal to the product
- Patience to deal with a number of potential clients untiringly
- Capability to handle high volume phone traffic at any time
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