November 2021 - Cegura Technologies

30 Nov 21

Protecting Yourself From The Most Dangerous Ransomware

The protection of a company from outside threats is the foundation of any successful business. With privacy being constantly and consistently threatened by bad actors/hackers all over the world, it is now more important than ever to establish a protection plan. Hackers are out there, ready to deploy the latest malware and wreak havoc, regardless […]

29 Nov 21

3 Benefits of Employee Satisfaction in The Workplace

Businesses nowadays are outfitted with cutting-edge technology and software to help them generate leads and close deals. However, every great company has a fantastic team of employees. In the service industry, where your product is your people, it’s critical to foster an environment that encourages employee satisfaction so that your employees are engaged, your clients […]

26 Nov 21

How a Strong Cybersecurity Position Can Be Used to Attract and Retain Customers

Beyond security validation and a stronger security posture, the advantages of a cybersecurity strategy are numerous. Although few people consider it, organizations that take a strong cybersecurity stance can benefit from increased customer attraction and retention. Real-world data would demonstrate that an organization’s security posture is important. Purple teaming is one of the relatively new […]

25 Nov 21

What Is the Difference Between Customer Service and Customer Experience?

“Customer service” and “customer experience” are considered synonymous. And if you own a business, this confusion can have a negative impact on your marketing strategies and overall results. Despite the fact that both terms aim to achieve the same result and have significant overlaps in the processes, the blueprint for doing so differs significantly. The […]

24 Nov 21

How important is customer service to your company?

A successful business relies on excellent customer service. The way you treat your customers has a direct impact on your sales, revenue, and reputation. It also demonstrates the abilities and demeanor of those directly communicating with the customer. That is perceived by the customer as a company value, and depending on the nature of it, […]

22 Nov 21

Customer Data Security: 4 Pillars To Keep Customer Information Safe

When it comes to data management, it is critical to take the appropriate precautions. Cybercrime has increased dramatically in today’s world of big data and the mass collection of consumer information. When it comes to internet security, consumers now demand a higher level of trust. You would never put your customers’ data at risk on […]

20 Nov 21

What to Do After a Data Breach: 5 Essential Steps

Despite increased security measures, many businesses and organizations experienced data breaches. It is critical how you handle any data leak. Here’s what you need to know about dealing with a security breach. Steps to Follow in the Event of a Data Breach 1. Assemble the Team To deal with the situation, you’ll need to assemble […]

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19 Nov 21

Factors Favoring a Strategy of Employee Empowerment

Employee empowerment strategies can assist businesses in getting the most out of their employee resources. Employees who are given the authority to make decisions on their own, to think creatively, and to take responsibility for their work on a daily basis can increase productivity and bottom-line profits. Managers can do a lot to help employees […]

18 Nov 21

Five Proven Ways to Improve Customer Response Time

Customers are the ones who shape or shake brands. Without them, your company will never reach its full potential, so you must keep them happy. And, as always, responding quickly to inquiries is critical to driving customer satisfaction. A quick response from the service team, according to 71% of customers, can greatly improve their experience. […]

17 Nov 21

5 Ways to WOW Your Customers

What would you say if someone asked you what your company’s most valuable asset was? Isn’t that your team? Our team is made up of dedicated inbound marketers who work tirelessly to improve our company and make our customers happy. Our customers are the second most valuable asset we have (and you do as well). […]

Month: November 2021