2021 - Page 4 of 8 - Cegura Technologies

15 Nov 21

4 Ways to Improve Employee Satisfaction

Employees who are happy and satisfied will work harder, be more productive, and are less likely to leave unexpectedly. But how can you keep employees happy while not breaking the bank? Here are a few suggestions. 1. Treat them with respect There’s a reason this is at the top of the list: Employees who do […]

12 Nov 21

What is Customer Perception and How to Measure It?

When it comes to business, perception is everything! It is so important that 71% of consumers prefer to buy brands that share their values. The outcomes for companies that are well-regarded in the market are always positive. Needless to say, companies with positive customer feedback are frequently the ones who consistently break the mold and […]

11 Nov 21

How can you Improve Cybersecurity?

Consistent monitoring and real-time threat assessments are critical components of cybersecurity techniques that are moving away from a perimeter-based security model and toward a more data-focused strategy. The following suggestions will help you improve your cybersecurity and ensure the security of your data quickly: Install an SSL Certificate Another simple way to protect communication by […]

10 Nov 21

What Makes Up Employee Satisfaction?

Employee satisfaction refers to the level of happiness that employees feel. Employee satisfaction is an important factor in business because it is directly related to employee productivity. Employees who are satisfied with their jobs are more productive than those who are dissatisfied. Companies must understand what factors influence employee satisfaction and take the necessary steps […]

08 Nov 21

Importance of Cybersecurity for your Business

The world is relying on technology more than ever before. Nonetheless, despite the positive impact of technology on human existence, cyber-attacks are now a threat to both individuals and businesses. Importance of Cybersecurity Again, cybersecurity is becoming increasingly important as time passes. Unfortunately, there is no sign that this trend will abate. Protecting our data […]

06 Nov 21

Six Ways Artificial Intelligence Can Improve Your Customer Experience (CX)

Businesses today understand the importance of a positive customer experience to their success. The great potential of AI stems from its ability to analyze and process massive amounts of data from various sources, including human behaviors and emotions, thereby assisting in the creation of more meaningful CX. Six Ways How AI Enhances Customer Experience 1. […]

04 Nov 21

Malware: Bad for business and the environment

Organizations around the world are implementing their own ambitious sustainability goals as we collectively work to achieve the targets outlined in the 2030 climate and energy framework. While some have proudly carried the sustainability baton for many years, others are quickly catching up in the relay. This acceleration coincides with a digital revolution, which frequently […]

03 Nov 21

The Importance of 24 Hour Customer Service for Your Business

Businesses must stay alert in order to understand changing customer expectations. Every customer expects an exceptional level of service. A business is vulnerable to the wrath of angry customers if it lacks a strong customer-centric culture in which instant resolution of issues is the norm. 4 Proven reasons why businesses need to offer 24×7 customer […]

01 Nov 21

How do Customer Success (CS) and Support (Support) Influence Retention?

In today’s B2B SaaS world, Customer Success (CS) is a relatively new but rapidly evolving function, whereas Customer Support has long been an important part of businesses. Both functions are distinct, but they do overlap at times and contribute to customer retention. The following pointers and tricks will assist you in developing strategies to increase […]

29 Oct 21

Four Quick Ways to Improve Every Customer Interaction

Customers have high expectations, and if your company fails to meet them, they will go to your competitors. If that sounds harsh, it is because it is. You already know that the customer experience does not end with a sale; it is an ongoing work in progress that businesses should strive to improve and iterate […]

Year: 2021