July 2022 - Cegura Technologies

30 Jul 22

How cybercriminals can harm your company in Dubai?

Understanding the effects of a cyberattack on your business is crucial. Businesses suffer a great deal from cybercriminals, who can cost you a lot of money and harm your company’s reputation. If you educate yourself about the various ways these criminals can negatively impact your company and keep up with their data breaching techniques, you […]

30 Jul 22

How Emotional Engagement Unlocks Customer Loyalty

The basis of a strong emotional connection is having experiences that make one feel respected as an individual. Building an emotional bond with customers is more crucial than ever, as differentiated products and e-commerce make it simpler to end a bad relationship. We offer a wide range of Customer Acquisition & Retention Services in Dubai. We […]

29 Jul 22

How AI Can Boost Employee Satisfaction?

Employee satisfaction is just as important to a company as a paycheck is to an employee, but just because something is necessary does not automatically make it simple. Organizations are currently exhibiting two distinct trends: first, they are engaged in an arms race with artificial intelligence (AI), searching for ways to effectively leverage the technology; […]

Customer Communication BPO Services in Dubai

28 Jul 22

How Can The Customer Experience Be Improved?

Customers become frustrated for a variety of reasons when businesses fail to communicate effectively, according to recent research on customer engagement. When a customer receives a message update but is unable to respond right away, when they are unable to switch between communication channels during a conversation, and—this is a customer annoyance that never goes […]

27 Jul 22

Why Does Your Business Require 24×7 Customer Service?

For businesses to keep up with shifting customer expectations, they must constantly innovate. Every customer anticipates exceptional service. If a company does not have a strong customer-centric culture where prompt issue resolution is the norm, it is susceptible to the wrath of irate customers. We offer Sales & Customer Acquisition Services in Dubai. There are […]

26 Jul 22

Does your CX Strategy include Employee Performance?

Building a beautiful home but neglecting to invest in the interior’s plumbing, heating, or electricity is analogous to investing in the customer experience while ignoring one’s employees. In order to consistently deliver a superior customer experience, the right support must be given to both customers and employees. We offer Sales & Customer Acquisition Services in […]

25 Jul 22

How AI Can Boost Employee Satisfaction?

21 Jul 22

Five Ways to Improve the Customer Experience

The impressions your customers have of your brand are known as the customer experience (CX). They are determined by their individual and collective interactions and experiences with your business during the purchasing process. Focus on enhancing the customer experience if you are concerned about losing customers. This is how: 1. Request and consider customer feedback […]

18 Jul 22

Why is measuring the customer satisfaction score important?

It is crucial to regularly assess scores and measure customer satisfaction as we live in an agile world. Despite some drawbacks, it can be used to forecast sales and create marketing strategies. Increase repeat purchases According to a recent study, even one satisfying and positive customer service interaction can increase repeat business by 86 percent. […]

15 Jul 22

Why Is Customer Service Vital To The Business’s Development?

Customer service is frequently at the heart of a company that seeks to provide excellent support that makes the customer feel valued and respected. Offering exceptional support may require additional resources, time, and money, but when done right, it will enable you to stand out from the competition, maintain a positive reputation with potential customers, […]

Month: July 2022

How cybercriminals can harm your company in Dubai?

How Emotional Engagement Unlocks Customer Loyalty

How AI Can Boost Employee Satisfaction?

How Can The Customer Experience Be Improved?

Why Does Your Business Require 24×7 Customer Service?

Does your CX Strategy include Employee Performance?

How AI Can Boost Employee Satisfaction?

Five Ways to Improve the Customer Experience

Why is measuring the customer satisfaction score important?

Why Is Customer Service Vital To The Business’s Development?

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