Best Business Process Outsourcing (BPO) Service provider Cegura
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+44 2036306666
sales@cegura.com
Kolkata, India

Month: December 2022

The Three-Pillar Strategy For Cyber Security

The Three-Pillar Strategy For Cyber Security

Over the past year, the business digital transformation has accelerated at a never-before-seen rate. As a result, digital transformation is no longer a way to stand out or be innovative; it is now a necessity for survival. Three things to think about when addressing the cybersecurity challenges of today: 1) Identify potential business risks: Cybersecurity […]
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Denial-of-service (DDoS) attacks

Denial-of-service (DDoS) attacks: what are they?

Have you ever attempted to purchase a popular product online, such as tickets to a big game, only to be met with a blank screen stating that the DNS Server was unresponsive? Then a distributed denial-of-service attack, or DDoS for short, has probably already occurred. A DDoS attack is a type of cyberattack in which […]
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artificial intelligence

Strengthen Customer Experience using AI

Cutting through the hype surrounding artificial intelligence (AI), the most successful companies are now investing in cutting-edge technology to support their efforts to improve customer experience. Artificial intelligence can be applied at any stage of the customer journey to deliver a smart, practical, and informed customer experience.  AI’s Role in Enhanced Customer Experience  Customer experience […]
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The Secret To Driving Customer Loyalty Is Proactive Customer Care

The Secret To Driving Customer Loyalty Is Proactive Customer Care

New data consistently demonstrates how crucial it is to give your customers a positive experience. You will ultimately lose money if you don’t give your customers satisfactory service. However, simply providing your customers with a positive experience is insufficient. Smart, contemporary businesses prevent customer problems by offering proactive, rather than reactive, customer care that increases […]
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5 Key Factors That Affect Customer Satisfaction Level

5 Key Factors That Affect Customer Satisfaction Level

Do you think that customers are important to the company? Products are bought by customers, and sold, and money is made for the business. More than just a chain’s end, the customer has meaning. One could argue that a company’s customers are its lifeblood. Five elements that influence customer satisfaction 1. Availability It has never […]
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Cegura Technologies is a leading Business Process Outsourcing (BPO) Service provider.

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