2022 - Page 11 of 21 - Cegura Technologies

08 Jun 22

Top 3 Ways Automation Can Improve Your Security Posture

Many organizations prioritize security for good reason. It is extremely expensive to recover from a data breach. In fact, the average data breach in the United States costs more than $8.6 million. Adopting and implementing security automation is one of the most effective ways to defend against cyber threats. According to one study, there is […]

06 Jun 22

Top 5 Effective Strategies For Robust Cyber Security

Large corporations are moving forward in securing their IT infrastructure against cyber criminals by implementing new methodologies and implementing advanced technological cyber security tools. Privacy and security of data Data security is critical for all businesses, large and small. The data can be of any type, but you should be aware that it contains valuable […]

02 Jun 22

How AI Enables Three Critical Components of Customer Experience Strategy

The term “artificial intelligence” (AI) may conjure up images of cyborgs and rogue computer programs from science fiction films. However, AI is now ingrained in our daily lives and is a powerful tool for orchestrating customer experiences. While the human touch is at the heart of delivering successful customer experiences, by leveraging automation and AI […]

02 Jun 22

Is anything Missing from Your Customer Experience?

Customer Experience (CX) refers to any type of interaction between a customer and a company. This includes any point of contact along the way, such as customer service in Dubai, a website visit, a social media post – and everything in between. So, how do you develop an effective strategy for improving the customer experience? […]

30 May 22

Cyber Threats Haunting IoT Devices in 2022

With new technological advancements being revealed on a daily basis, the supply and demand for IoT devices have grown significantly. With IoT devices taking over our daily lives, cybercriminals are far too ambitious to pass up the opportunity. Major Cyber Threats to IoT in 2022 There are numerous cyber risks that plague the world of […]

28 May 22

How Employee Engagement Improves Customer Service

Because of technological advancements that allow for more personalized, relevant, and predictive service, brands are constantly raising the bar on what constitutes a great customer experience (CX). So, while your customers will always compare your products and services to those in similar industries, they are now also comparing their overall experience with your brand to […]

27 May 22

Significance of Follow-Up in Customer Service

It’s more than just making a sale when it comes to customer service. It includes everything that adds value to customers and goes beyond the transaction. As a result, the value of follow-up in customer service is unparalleled, as it focuses on developing long-term relationships and converting prospects into loyal customers. A follow-up encounter in […]

26 May 22

What’s the Difference Between Business Continuity and Data Backup?

Consider the impact of a ransomware attack or a natural disaster on your company. Could your company withstand a few days of downtime? What about the financial consequences of losing confidential information? The truth is that your business will be digitally compromised not if, but when. Businesses must understand the differences between traditional backup software […]

24 May 22

Using Artificial Intelligence and IoT to improve customer satisfaction

The terms Internet of Things (IoT) and Artificial Intelligence (AI) are becoming increasingly popular in our daily lives. Both have a lot of potential for helping businesses improve customer engagement and satisfaction. However, how well a company can use it is still determined by how intelligently the data is processed and used. Here are some […]

23 May 22

What is Ransomware & How to Sustain it?

Ransomware attacks have taken up a lot of media attention in recent years. This should come as no surprise given how common, complex, and costly these attacks have become for businesses worldwide. What Exactly Is A Ransomware Attack? Simply put, a ransomware attack occurs when malicious software takes control of your system and denies you […]

Year: 2022