Year: 2022

Give customers a great experience, and they’ll buy more, be more loyal, and tell their friends about it. That is what every business aspires to. Despite this, many customers appear to be dissatisfied. What factors truly contribute to a positive experience? Convenience and speed. Friendship. Consistency. And human touch—creating genuine connections by making technology feel […]

Customer experience is already a top priority in many industries, transforming interactions between buyers and sellers for a wide range of products and services. In the real estate industry, there has recently been a noticeable shift toward creating excellent customer experiences. Buyer expectations and behavior are changing, and the shift appears to be permanent. The […]

Cyberattacks are nothing new, but until recently, the general consensus in the world of startups and small businesses was that they were only a concern for large, publicly traded companies with a lot of money and valuable data. That attitude is changing. While a cyberattack can cause significant damage to a large corporation, it is […]

Establishing an emotional connection with your customers is critical for building loyalty, increasing revenue, and increasing customer lifetime value for your company. Emotion can be captured in a variety of ways, including post-transaction surveys, requests for reviews of their experience to identify positive or negative sentiment, and customer service follow-up calls. Three reasons why emotion […]

It’s a common misconception that only large corporations are vulnerable to cyberattacks. People believe that small businesses should not be concerned about cybersecurity. Regrettably, this is not the case. Because cyberattacks are now more automated, cyber terrorists can target thousands of businesses at once. What exactly is cybersecurity, and how does it benefit your business? […]

Because of evolving cyber-attacks and the increased adoption of digital platforms and advanced technologies such as cloud computing and the internet of things, the attack surface for businesses is rapidly expanding (IoT). Businesses with a growing attack surface require a comprehensive and simplified cybersecurity solution to protect their vulnerable assets and confidential data from sophisticated […]

In today’s increasingly competitive retail marketplace, constant improvement and innovation of the customer experience is critical. It is also clear that there is a need to strike the right balance between service and value in order to build invaluable customer loyalty. Today, the best decision retailers can make is to invest in a robust, digitally […]