Best Business Process Outsourcing (BPO) Service provider Cegura
Cegura TechnologiesCegura TechnologiesCegura Technologies
+44 2036306666
sales@cegura.com
Kolkata, India

Year: 2022

customer segmentation

How to Identify and Serve Your Most Valuable Customers

Customer segmentation is the process of categorizing your customers in order to understand how different groups of buyers relate to your company. Segmentation can reveal a lot about your customers, including which ones contribute the most to the bottom line of your business. Need assistance identifying the 20% of your customers who spend 80% of […]
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cybersecurity experts

How to Improve Your Business’ Cloud Security

On a daily basis, cloud security threats to your business become more complex, sophisticated, and difficult to detect. Here are four steps you can take to strengthen your organization’s cloud security. Authorization Ensuring that your employees only have access to the data they need to perform their job functions can help your company reduce risk […]
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The Real Reason For Successful Phishing Attacks

The Real Reason For Successful Phishing Attacks

Every day, millions of users around the world are put at risk (well, every 30 seconds to be exact). Simply put, cybercriminals and their techniques are evolving. But it’s not just traditional phishing scams that are wreaking havoc on a variety of businesses; spear phishing and CEO fraud now provide a much more damaging scope […]
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3 Qualities of Excellent Customer Service

3 Qualities of Excellent Customer Service

Have you ever received outstanding customer service? What about a bad experience? For better or worse, our experiences immediately shape our opinion of a company or brand. Companies thrive or fail based on their customers’ preconceived notions. The following are customer service essentials to keep clients happy and provide the best possible service. Practice Patience […]
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Three Rules For Building Phenomenal B2B Customer Experiences

Three Rules For Building Phenomenal B2B Customer Experiences

User experience is now the best way to describe a company’s brand. Customers of today want more than just great products; they also want superior experiences that help them achieve their goals. The ease, value, and customization of business-to-business (B2B) interactions should be comparable to those of business-to-consumer (B2C) interactions. If you want to Outsource […]
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Sales & Customer Acquisition Services in Dubai

Use Technology to Enhance Omni-Channel Communication

By connecting a brand’s message with a potential customer across all customer touchpoints, omnichannel communication creates a consistent experience each and every time. Sales & Customer Acquisition Services in Dubai are better able to provide more personalized experiences when their customers have positive experiences, which improves customer loyalty.  The Function of AI in Multichannel Communication  […]
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Customer Experience

Monitor Customer Experience With Your Agents

Call data mining, which is also colloquially known as recording the “voice” of the customer, can be helpful for a company in many ways. However, without the appropriate technology, it would be either impossible or impractical for a company to meaningfully and effectively record customer interactions.  What obstacles can businesses overcome to continue growing and […]
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Cegura Technologies is a leading Business Process Outsourcing (BPO) Service provider.

Other Facilities

India - Webel IT Park Phase 3, Room No G-5, Khaprail More, Matigara Siliguri, West Bengal, India 734010

Philippines - Unit 2901, Globe Tower, Mandulyong City, 1901, Metro Manila

United Kingdom Satellite Office - 20-22 Wenlock Road, London, N1 7GU

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