Best Business Process Outsourcing (BPO) Service provider Cegura
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Customer Experience Service in Dubai

How BPO services can help you Listen To Your Customers

When your customers prioritize your company, they will always have high expectations. If you fail to meet their single expectation, your customers will seek out another service provider and better opportunities. Customers will also switch to a competitor if they have a negative experience with your company’s customer service department. 4 Reasons to Pay Attention […]
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Business Process Outsourcing in Dubai

How do BPO Companies Mitigate Security Risks & Secure your Data?

Data security is the protection of a company’s data and sensitive information. Because more and more businesses are outsourcing business processes, it has become critical to ensure that BPO firms provide businesses with high-quality data security services. Because most businesses are now digital, data security and safety are concerns. The risk that comes with digital […]
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Why is the e-commerce industry in need of hiring BPO services?

Why is the e-commerce industry in need of hiring BPO services?

You’re not able to imagine a world without online shopping, are you? We have seen an increase in the number of e-commerce businesses over the past few years. These have expanded into almost all industries and product categories, including those for electronics, groceries, digital wallets, and travel arrangements. Various e-commerce companies today cater to every […]
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How Automation Boosts BPO Efficiency

How Automation Boosts BPO Efficiency

Automation has been introduced into almost every aspect of our daily lives as a result of technological advancements. The applications of technology to improve are limitless, ranging from robots programmed to mimic human behavior to software capable of developing cognizance. It is not limited to one industry and can be used anywhere human tasks can be […]
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4 Effective Ways To Grow Your Customer Base

4 Effective Ways To Grow Your Customer Base

Have you ever wondered how to expand your company’s customer base? For centuries, many business owners have been perplexed by this question. Companies could only influence customers who visited their stores before the internet. Customers are the backbone of any successful business organization, and businesses can now reach their customers in any location to improve […]
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Customer Satisfaction Survey

The Three Leading Causes of Customer Churn

Churn. It’s that horrible, nasty, revenue-killing word that every SaaS company has to deal with at some point during the customer lifecycle. Some businesses have a high churn rate and must compete for every customer. Understanding the causes of customer churn and adjusting your approach accordingly will make a difference. Partnering with a Survey bpo company […]
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Ways to Grow Business with A Customer Satisfaction Survey

Ways to Grow Business with A Customer Satisfaction Survey

In today’s competitive business environment, companies are increasingly focusing on customer-driven surveys. A successful product must have a good market reputation as well as a large number of customers who can promote it on a regular basis. Customer satisfaction surveys are the most important stage of a product’s life cycle because they determine its market […]
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Cegura Technologies is a leading Business Process Outsourcing (BPO) Service provider.

Other Facilities

India - Webel IT Park Phase 3, Room No G-5, Khaprail More, Matigara Siliguri, West Bengal, India 734010

Philippines - Unit 2901, Globe Tower, Mandulyong City, 1901, Metro Manila

United Kingdom Satellite Office - 20-22 Wenlock Road, London, N1 7GU

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