admin, Author at Cegura Technologies

17 Aug 22

The Real Reason For Successful Phishing Attacks

Every day, millions of users around the world are put at risk (well, every 30 seconds to be exact). Simply put, cybercriminals and their techniques are evolving. But it’s not just traditional phishing scams that are wreaking havoc on a variety of businesses; spear phishing and CEO fraud now provide a much more damaging scope […]

10 Aug 22

3 Qualities of Excellent Customer Service

Have you ever received outstanding customer service? What about a bad experience? For better or worse, our experiences immediately shape our opinion of a company or brand. Companies thrive or fail based on their customers’ preconceived notions. The following are customer service essentials to keep clients happy and provide the best possible service. Practice Patience […]

08 Aug 22

Three Rules For Building Phenomenal B2B Customer Experiences

User experience is now the best way to describe a company’s brand. Customers of today want more than just great products; they also want superior experiences that help them achieve their goals. The ease, value, and customization of business-to-business (B2B) interactions should be comparable to those of business-to-consumer (B2C) interactions. If you want to Outsource […]

05 Aug 22

Customer Retention And Acquisition: Which Should You Focus On?

Customer Retention And Acquisition: Which Should You Focus On? Although our relationships with the companies we do business with may not be the most sentimental ones in our lives, the truth is that they have a significant influence on our financial decisions, our time management, and the security of our private data. What are today’s […]

Sales & Customer Acquisition Services in Dubai

03 Aug 22

Use Technology to Enhance Omni-Channel Communication

By connecting a brand’s message with a potential customer across all customer touchpoints, omnichannel communication creates a consistent experience each and every time. Sales & Customer Acquisition Services in Dubai are better able to provide more personalized experiences when their customers have positive experiences, which improves customer loyalty. The Function of AI in Multichannel Communication […]

02 Aug 22

Monitor Customer Experience With Your Agents

Call data mining, which is also colloquially known as recording the “voice” of the customer, can be helpful for a company in many ways. However, without the appropriate technology, it would be either impossible or impractical for a company to meaningfully and effectively record customer interactions. What obstacles can businesses overcome to continue growing and […]

Customer Acquisition & Retention Services

01 Aug 22

How to easily Connect With Your Customers?

Any business must be aware of evolving customer needs and take every reasonable precaution to foresee them. Businesses must also be prepared to respond quickly to any negative situations that do occur. A single dissatisfied customer can seriously harm your reputation. Here are a few strategies by Customer Acquisition & Retention Services in Dubai for […]

30 Jul 22

How cybercriminals can harm your company in Dubai?

Understanding the effects of a cyberattack on your business is crucial. Businesses suffer a great deal from cybercriminals, who can cost you a lot of money and harm your company’s reputation. If you educate yourself about the various ways these criminals can negatively impact your company and keep up with their data breaching techniques, you […]

30 Jul 22

How Emotional Engagement Unlocks Customer Loyalty

The basis of a strong emotional connection is having experiences that make one feel respected as an individual. Building an emotional bond with customers is more crucial than ever, as differentiated products and e-commerce make it simpler to end a bad relationship. We offer a wide range of Customer Acquisition & Retention Services in Dubai. We […]

29 Jul 22

How AI Can Boost Employee Satisfaction?

Employee satisfaction is just as important to a company as a paycheck is to an employee, but just because something is necessary does not automatically make it simple. Organizations are currently exhibiting two distinct trends: first, they are engaged in an arms race with artificial intelligence (AI), searching for ways to effectively leverage the technology; […]

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