admin, Author at Cegura Technologies

05 Jul 22

Never Underestimate the Significance of Empathetic Customer Service

Delivering a great customer experience (CX) is undeniably important for the company’s long-term success. But, in the rush to provide a fast, efficient, and tech-savvy CX, it’s critical not to overlook the true foundation: empathetic customer service. Here are a few ideas to help you achieve this important goal: 1. Maintain a positive attitude To […]

04 Jul 22

AI Can Cut Your Customer Acquisition Costs

Consumers have more options than ever before, making it difficult for businesses to win them over. Identity marketing, which involves establishing relationships between businesses and their customers, can be time-consuming and costly. Artificial intelligence can assist businesses in lowering these costs while also connecting them with customers. We provide Customer Acquisition & Retention Services in Dubai while […]

30 Jun 22

Signs Your Organisation In Dubai Is At Risk Of A Ransomware Attack

According to industry experts, emerging technology innovations such as the Internet of Things and AI will be the primary cause of the rise in ransomware attacks, resulting in billions of dollars in losses. For any ransomware related help you can always get help from BPO Services in Dubai. They offer the most effective strategies for […]

29 Jun 22

How AI Can Help In Lead Generation?

Let’s face it: as a marketer, your primary focus is almost always on developing new strategies to assist you in identifying and targeting quality leads and targets for your sales team. Cegura Technologies is one of the top providers of Lead Generation Services in Dubai. Consider the following top reasons why you should use AI to […]

Customer Acquisition & Retention Services in Dubai

28 Jun 22

Lead Conversion: The Quick And Effective Guide

One of the most frustrating aspects of internet marketing is seeing a large number of visitors come to your site and then leave without progressing through your sales cycle. In most cases, simple lead conversion techniques will suffice. Lead conversion is the process that a visitor goes through when they become a leader in your […]

27 Jun 22

Top 3 Reasons Why You Need to Offer Live Chat Support

The face of customer service has changed in today’s digital world. Consumers are demanding instant access to solutions and on-demand customer service as technology advances and a self-service culture emerges. Partner with BPO Chat Support Services in Dubai and offer timely and accurate responses to your customers. The Advantages of Live Chat 1. Live Chat increase sales: […]

24 Jun 22

What Can Businesses In Dubai Do to Protect Against Cybersecurity Risks?

It is a common misconception that cyberattacks only affect large corporations. Small businesses, according to some, should not be concerned about cybersecurity. This, unfortunately, is not the case. Cyber terrorists can now target thousands of businesses at once because cyberattacks are more automated. How cybersecurity can help your company? Cybersecurity refers to the processes, practices, […]

23 Jun 22

3 Digital Experiences You Should Implement Right Now To Turn More Prospects Into Loyal Customers

Most of us can relate to the frustration of losing a lead to a competitor after working so hard to gain their attention in the first place. This is a common occurrence, and there may appear to be no way out. We occasionally lose touch with leads despite our best efforts to keep them engaged […]

22 Jun 22

What Is Better for You: Dedicated Teams or Shared Teams?

Using the services of an outsourcing company will give you a few options for your new team structure. You can choose what is best for your organization based on the type of services you require from your BPO Services in Dubai and the geographical areas in which they operate. Now that you’ve decided to outsource, the next […]

20 Jun 22

3 Ways Your Business Can Benefit From A Cybersecurity Consulting Firm

Cybercrime is evolving at a rapid pace, and no company is immune to its destructive attempts. Collaboration with an independent cybersecurity consulting firm could be critical in protecting your company from cyberattacks. Many people believe that cyber-attacks only affect large multinational corporations. However, in the Internet age, businesses of all sizes require internet security more […]

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