Cegura, Author at Cegura Technologies

24 Nov 21

How important is customer service to your company?

A successful business relies on excellent customer service. The way you treat your customers has a direct impact on your sales, revenue, and reputation. It also demonstrates the abilities and demeanor of those directly communicating with the customer. That is perceived by the customer as a company value, and depending on the nature of it, […]

22 Nov 21

Customer Data Security: 4 Pillars To Keep Customer Information Safe

When it comes to data management, it is critical to take the appropriate precautions. Cybercrime has increased dramatically in today’s world of big data and the mass collection of consumer information. When it comes to internet security, consumers now demand a higher level of trust. You would never put your customers’ data at risk on […]

20 Nov 21

What to Do After a Data Breach: 5 Essential Steps

Despite increased security measures, many businesses and organizations experienced data breaches. It is critical how you handle any data leak. Here’s what you need to know about dealing with a security breach. Steps to Follow in the Event of a Data Breach 1. Assemble the Team To deal with the situation, you’ll need to assemble […]

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19 Nov 21

Factors Favoring a Strategy of Employee Empowerment

Employee empowerment strategies can assist businesses in getting the most out of their employee resources. Employees who are given the authority to make decisions on their own, to think creatively, and to take responsibility for their work on a daily basis can increase productivity and bottom-line profits. Managers can do a lot to help employees […]

18 Nov 21

Five Proven Ways to Improve Customer Response Time

Customers are the ones who shape or shake brands. Without them, your company will never reach its full potential, so you must keep them happy. And, as always, responding quickly to inquiries is critical to driving customer satisfaction. A quick response from the service team, according to 71% of customers, can greatly improve their experience. […]

17 Nov 21

5 Ways to WOW Your Customers

What would you say if someone asked you what your company’s most valuable asset was? Isn’t that your team? Our team is made up of dedicated inbound marketers who work tirelessly to improve our company and make our customers happy. Our customers are the second most valuable asset we have (and you do as well). […]

16 Nov 21

How Cybersecurity is handled in Crisis Situation?

Cybersecurity threats are becoming more sophisticated and widespread. Bad actors have free or low-cost access to all of the latest technology and tools, including artificial intelligence. They have an infinite amount of time and resources to launch millions of cyberattacks – and only need one successful attack to make a fortune. It’s asymmetric warfare, and […]

15 Nov 21

4 Ways to Improve Employee Satisfaction

Employees who are happy and satisfied will work harder, be more productive, and are less likely to leave unexpectedly. But how can you keep employees happy while not breaking the bank? Here are a few suggestions. 1. Treat them with respect There’s a reason this is at the top of the list: Employees who do […]

12 Nov 21

What is Customer Perception and How to Measure It?

When it comes to business, perception is everything! It is so important that 71% of consumers prefer to buy brands that share their values. The outcomes for companies that are well-regarded in the market are always positive. Needless to say, companies with positive customer feedback are frequently the ones who consistently break the mold and […]

11 Nov 21

How can you Improve Cybersecurity?

Consistent monitoring and real-time threat assessments are critical components of cybersecurity techniques that are moving away from a perimeter-based security model and toward a more data-focused strategy. The following suggestions will help you improve your cybersecurity and ensure the security of your data quickly: Install an SSL Certificate Another simple way to protect communication by […]

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