Best Business Process Outsourcing (BPO) Service provider Cegura
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customer experience

The Role of AI in Customer Experience

Today, cutting through the hype surrounding artificial intelligence (AI), leading businesses are investing in sophisticated technology to supplement their customer experience efforts. At any point along the customer journey, artificial intelligence can be used to provide an intelligent, convenient, and informed customer experience. This will result in reimagined customer experiences and end-to-end customer journeys that […]
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Phishing Attacks

How To Stop Phishing Attacks?

Phishing is one of the most common, effective, and damaging types of attacks used by hackers to gain access to accounts, steal data, and scam your company. There has been an increase in the number of phishing attacks in recent years. However, as a result of Covid-19, which has caused many organizations to shift to […]
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cybersecurity risks and opportunities

Remote working: The cybersecurity risks and opportunities

Since the beginning of the pandemic, cyberattacks have increased fivefold. Along with this, attacks on critical societal infrastructure, such as hospitals and food delivery services, have increased. These organizations, which were previously not considered prime targets for hacking, are now lucrative targets for opportunistic cyber-criminals looking to exploit civilian disarray and enterprise disorganization in a […]
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What is Employee Satisfaction and Why does it Matter?

Employee satisfaction and workforce productivity have a strong relationship. When your employees are happy and engaged at work, they are more likely to be motivated to work hard and achieve a high level of output. Similarly, dissatisfied employees tend to do the bare minimum, and highly dissatisfied employees may eventually quit on bad terms. Employee […]
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Cybersecurity Threats

Cybersecurity: Building a fortress or staying ahead?

Too often, cybersecurity teams have taken the approach of constructing a castle to defend their organizations and then sitting back and waiting for attackers to attempt to scale the walls. Effective cybersecurity in today’s digital world is anything but static. The world around us is constantly evolving and changing, and the threat landscape is no […]
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Business Data Secure

Four Strategies to Keep Your Business Data Secure

Cyberattacks are becoming more common. Because of the increasing number of internet-connected devices and the monetary value of business data, cybercriminals have more to gain than ever before from breaking into a company’s network. Hackers frequently target operations of all sizes, which means that any company that holds sensitive information requires defenses to keep that […]
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Cegura Technologies is a leading Business Process Outsourcing (BPO) Service provider.

Other Facilities

India - Webel IT Park Phase 3, Room No G-5, Khaprail More, Matigara Siliguri, West Bengal, India 734010

Philippines - Unit 2901, Globe Tower, Mandulyong City, 1901, Metro Manila

United Kingdom Satellite Office - 20-22 Wenlock Road, London, N1 7GU

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