Cegura

Establishing an emotional connection with your customers is critical for building loyalty, increasing revenue, and increasing customer lifetime value for your company. Emotion can be captured in a variety of ways, including post-transaction surveys, requests for reviews of their experience to identify positive or negative sentiment, and customer service follow-up calls. Three reasons why emotion […]

It’s a common misconception that only large corporations are vulnerable to cyberattacks. People believe that small businesses should not be concerned about cybersecurity. Regrettably, this is not the case. Because cyberattacks are now more automated, cyber terrorists can target thousands of businesses at once. What exactly is cybersecurity, and how does it benefit your business? […]

Because of evolving cyber-attacks and the increased adoption of digital platforms and advanced technologies such as cloud computing and the internet of things, the attack surface for businesses is rapidly expanding (IoT). Businesses with a growing attack surface require a comprehensive and simplified cybersecurity solution to protect their vulnerable assets and confidential data from sophisticated […]

In today’s increasingly competitive retail marketplace, constant improvement and innovation of the customer experience is critical. It is also clear that there is a need to strike the right balance between service and value in order to build invaluable customer loyalty. Today, the best decision retailers can make is to invest in a robust, digitally […]

With the rise of cyberattacks, it is clear that security should be a top priority for businesses, as remote working introduces a variety of potential threats. Despite the potential dangers, remote working remains on the horizon as a result of the unwelcome pandemic. Here are some of the most serious security risks that remote working […]