Best Business Process Outsourcing (BPO) Service provider Cegura
Cegura TechnologiesCegura TechnologiesCegura Technologies
+44 2036306666
sales@cegura.com
Kolkata, India

Business

artificial intelligence (AI)
10 Sep 21

Know the Ways AI can Improve Employee Satisfaction

Employee satisfaction is as important to an organization as a paycheck is to an employee; however, their mere necessity does not make them easy by default. Today, we see two distinct trends across organizations: first, organizations are in the midst of an artificial intelligence (AI) arms race, looking for ways to meaningfully leverage the technology; […]
Read More
Positive Customer Experience
08 Sep 21

How a Positive Customer Experience Can Increase Your Revenue

Creating a great customer experience for your company necessitates more than just providing excellent customer service. You must get to know your customers and invest in long-term relationships in order to provide personalized experiences throughout the customer journey — from start to finish. How a Customer Experience Strategy Aids Growth Putting the customer first can […]
Read More
Cyber Security in BPO Industry
06 Sep 21

Know how cybercriminals can hurt your business

It is critical to comprehend the consequences of a cyber-attack on your company. Cybercriminals cause a lot of heartache for businesses, from damaging your company’s reputation to costing you a lot of money. You will be well prepared to handle any cybercrime they may throw your way if you educate yourself on the various ways […]
Read More
ROI and customer loyalty
02 Sep 21

Data Privacy vs. Data Security: Which Should You Choose?

Yes, distinguishing between data security and data privacy can be difficult. However, it is critical for business owners to understand the distinction between the two before deciding whether to invest in data privacy or data security. According to studies, 45 percent of respondents in a Privacy Survey stated that the federal government is responsible for […]
Read More
Employee Satisfaction
30 Aug 21

Know the Ways AI can Improve Employee Satisfaction

Employee satisfaction is as important to an organization as a paycheck is to an employee; however, their mere necessity does not make them easy by default. Today, we see two distinct trends across organizations: first, organizations are in the midst of an artificial intelligence (AI) arms race, looking for ways to meaningfully leverage the technology; […]
Read More
successful virtual bpo team
27 Aug 21

How to handle a successful virtual team?

The spread of the COVID-19 pandemic has had an impact on people’s lives all over the world. The majority of countries have begun working remotely to slow the spread of the coronavirus. We are all aware that many businesses are now confronted with the challenge of remaining productive while working from home or remote locations. […]
Read More
Customer Experience
25 Aug 21

Customer Experience: Turning Insights into Action

Your customer lives in a hyper-connected world. They demand that businesses know what they want, when, and how. They expect their interactions with businesses to be smooth, connected, and trouble-free. Businesses, whether they sell a product or a service, are looking for new ways to improve the customer experience (CX). Customer experience begins with using […]
Read More

Cegura Technologies is a leading Business Process Outsourcing (BPO) Service provider.

Other Facilities

India - Webel IT Park Phase 3, Room No G-5, Khaprail More, Matigara Siliguri, West Bengal, India 734010

Philippines - Unit 2901, Globe Tower, Mandulyong City, 1901, Metro Manila

United Kingdom Satellite Office - 20-22 Wenlock Road, London, N1 7GU

No products in the cart.

X