Email Response
Achieve faster response times and consistent messaging with CEGURA’s Email Response Solution. Today’s customers expect a timely, accurate response to their inquiry or they will become impatient and call into your customer service line, duplicating the initial inquiry and increasing costs due to lack of timely response.
CEGURA Email Response Solution provides immediate feedback to your customers, letting them know someone has received their inquiry and will get back to them within 24 hours. Based on your escalation process we can determine if an auto-response should be used based on your FAQ database, or if the email requires escalation to a special skill or department. Our focus is on providing immediate and consistent feedback to ensure the number of repeat email tickets is minimized and first contact resolution is achieved.
Some of the services offered through our Email Response Solution include:
Email Response Solution Highlights :
Contact
- 9 Syed Amir Ali Avenue, 3rd Floor Kolkata, India Pin: 700017
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+91 9038056602
+91 9038018133 - sales@cegura.com
Brochures
Download our brochure that includes a brief details of our organization. Feel free to reach us for any requirement, we will be happy to help you.
