Artificial Intelligence Archives - Page 3 of 3

22 Oct 21

The Role of AI in Customer Experience

Today, cutting through the hype surrounding artificial intelligence (AI), leading businesses are investing in sophisticated technology to supplement their customer experience efforts. At any point along the customer journey, artificial intelligence can be used to provide an intelligent, convenient, and informed customer experience. This will result in reimagined customer experiences and end-to-end customer journeys that […]

06 Oct 21

AI’s Vital Role in Enhancing Customer Experience

Previously, companies would focus solely on lowering costs or increasing the quality of their products to oust competitors; however, the landscape today is very different. Companies nowadays compete on the basis of their customer experience. Of course, providing excellent customer service is critical in the digital economy, but the companies that thrive use cutting-edge technology […]

09 Aug 21

Four Ways AI can Improve Customer Service Experience

If the numbers are any indication, you might think voice assistants and chatbots could be on their way to taking over the world. Nearly a quarter of businesses have increased their spending on artificial intelligence since the pandemic began, and 75% plan to continue or launch new initiatives after the pandemic is over. By 2024, […]

Artificial Intelligence

The Role of AI in Customer Experience

AI’s Vital Role in Enhancing Customer Experience

Four Ways AI can Improve Customer Service Experience

Cegura Head Office:

Call Us:

Other Locations: