bpo Archives - Page 7 of 13 - Cegura Technologies

Customer Acquisition & Retention Services

01 Aug 22

How to easily Connect With Your Customers?

Any business must be aware of evolving customer needs and take every reasonable precaution to foresee them. Businesses must also be prepared to respond quickly to any negative situations that do occur. A single dissatisfied customer can seriously harm your reputation. Here are a few strategies by Customer Acquisition & Retention Services in Dubai for […]

29 Jul 22

How AI Can Boost Employee Satisfaction?

Employee satisfaction is just as important to a company as a paycheck is to an employee, but just because something is necessary does not automatically make it simple. Organizations are currently exhibiting two distinct trends: first, they are engaged in an arms race with artificial intelligence (AI), searching for ways to effectively leverage the technology; […]

Customer Communication BPO Services in Dubai

28 Jul 22

How Can The Customer Experience Be Improved?

Customers become frustrated for a variety of reasons when businesses fail to communicate effectively, according to recent research on customer engagement. When a customer receives a message update but is unable to respond right away, when they are unable to switch between communication channels during a conversation, and—this is a customer annoyance that never goes […]

18 Jul 22

Why is measuring the customer satisfaction score important?

It is crucial to regularly assess scores and measure customer satisfaction as we live in an agile world. Despite some drawbacks, it can be used to forecast sales and create marketing strategies. Increase repeat purchases According to a recent study, even one satisfying and positive customer service interaction can increase repeat business by 86 percent. […]

15 Jul 22

Why Is Customer Service Vital To The Business’s Development?

Customer service is frequently at the heart of a company that seeks to provide excellent support that makes the customer feel valued and respected. Offering exceptional support may require additional resources, time, and money, but when done right, it will enable you to stand out from the competition, maintain a positive reputation with potential customers, […]

Outsource Customer Acquisition Services in Dubai

12 Jul 22

4 Reasons to create CSAT surveys

A one-question survey is used to determine a customer satisfaction score (CSAT score), which measures the degree of customer satisfaction. Users are asked to rate how they felt about the brand’s goods and services. Customers answer on a scale of “extremely dissatisfied” to “extremely satisfied.” The score can be used by businesses to gauge customer […]

08 Jul 22

3 Reasons Why You Need to Survey Customers

CEOs and CFOs often struggle with leaving out money on the table. Customers have a wide range of options due to increased access to and competition among online retailers when making purchases. Continue reading to learn how Cegura Technologies, a survey bpo company in Dubai, can be of assistance. What are the top 3 reasons […]

23 Jun 22

3 Digital Experiences You Should Implement Right Now To Turn More Prospects Into Loyal Customers

Most of us can relate to the frustration of losing a lead to a competitor after working so hard to gain their attention in the first place. This is a common occurrence, and there may appear to be no way out. We occasionally lose touch with leads despite our best efforts to keep them engaged […]

20 Jun 22

3 Ways Your Business Can Benefit From A Cybersecurity Consulting Firm

Cybercrime is evolving at a rapid pace, and no company is immune to its destructive attempts. Collaboration with an independent cybersecurity consulting firm could be critical in protecting your company from cyberattacks. Many people believe that cyber-attacks only affect large multinational corporations. However, in the Internet age, businesses of all sizes require internet security more […]

06 Jun 22

Top 5 Effective Strategies For Robust Cyber Security

Large corporations are moving forward in securing their IT infrastructure against cyber criminals by implementing new methodologies and implementing advanced technological cyber security tools. Privacy and security of data Data security is critical for all businesses, large and small. The data can be of any type, but you should be aware that it contains valuable […]

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