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Customer Experience Strategy

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Amalgamation of AI and Customer Experience

The Amalgamation of AI and Customer Experience (CX)

With ever-increasing social connectivity and digital channels, data from various channels are exploding. DATA, no matter how big or small plays a huge role in decision making and planning.  But, how to unlock this data? Marketers have been caught in a bind because the proper unlocking of this information can only bring abundance to the […]
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remote IT support

3 Ways Businesses Can Use Technology to Support Remote Teams

Working remotely has numerous advantages for both businesses and employees. A smaller office footprint reduces operational overhead. Talent can be used all over the world. Travel expenses for business trips and employee commutes are reduced or eliminated. Furthermore, both managers and employees report that telecommuting boosts productivity. Remote teams can also benefit from new and […]
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