customer service Archives - Page 11 of 20

18 Jul 22

Why is measuring the customer satisfaction score important?

It is crucial to regularly assess scores and measure customer satisfaction as we live in an agile world. Despite some drawbacks, it can be used to forecast sales and create marketing strategies. Increase repeat purchases According to a recent study, even one satisfying and positive customer service interaction can increase repeat business by 86 percent. […]

15 Jul 22

Why Is Customer Service Vital To The Business’s Development?

Customer service is frequently at the heart of a company that seeks to provide excellent support that makes the customer feel valued and respected. Offering exceptional support may require additional resources, time, and money, but when done right, it will enable you to stand out from the competition, maintain a positive reputation with potential customers, […]

Outsource Customer Acquisition Services in Dubai

12 Jul 22

4 Reasons to create CSAT surveys

A one-question survey is used to determine a customer satisfaction score (CSAT score), which measures the degree of customer satisfaction. Users are asked to rate how they felt about the brand’s goods and services. Customers answer on a scale of “extremely dissatisfied” to “extremely satisfied.” The score can be used by businesses to gauge customer […]

11 Jul 22

How customer satisfaction increases business revenue

A business or organization’s success is influenced by a variety of internal and external factors (or failure). However, the most crucial element that significantly contributes to a business’s success is happy customers. It is crucial to give this aspect extra consideration and to keep working to make it better. Partner with the leading Customer Acquisition […]

08 Jul 22

3 Reasons Why You Need to Survey Customers

CEOs and CFOs often struggle with leaving out money on the table. Customers have a wide range of options due to increased access to and competition among online retailers when making purchases. Continue reading to learn how Cegura Technologies, a survey bpo company in Dubai, can be of assistance. What are the top 3 reasons […]

05 Jul 22

Never Underestimate the Significance of Empathetic Customer Service

Delivering a great customer experience (CX) is undeniably important for the company’s long-term success. But, in the rush to provide a fast, efficient, and tech-savvy CX, it’s critical not to overlook the true foundation: empathetic customer service. Here are a few ideas to help you achieve this important goal: 1. Maintain a positive attitude To […]

04 Jul 22

AI Can Cut Your Customer Acquisition Costs

Consumers have more options than ever before, making it difficult for businesses to win them over. Identity marketing, which involves establishing relationships between businesses and their customers, can be time-consuming and costly. Artificial intelligence can assist businesses in lowering these costs while also connecting them with customers. We provide Customer Acquisition & Retention Services in Dubai while […]

29 Jun 22

How AI Can Help In Lead Generation?

Let’s face it: as a marketer, your primary focus is almost always on developing new strategies to assist you in identifying and targeting quality leads and targets for your sales team. Cegura Technologies is one of the top providers of Lead Generation Services in Dubai. Consider the following top reasons why you should use AI to […]

Customer Acquisition & Retention Services in Dubai

28 Jun 22

Lead Conversion: The Quick And Effective Guide

One of the most frustrating aspects of internet marketing is seeing a large number of visitors come to your site and then leave without progressing through your sales cycle. In most cases, simple lead conversion techniques will suffice. Lead conversion is the process that a visitor goes through when they become a leader in your […]

27 Jun 22

Top 3 Reasons Why You Need to Offer Live Chat Support

The face of customer service has changed in today’s digital world. Consumers are demanding instant access to solutions and on-demand customer service as technology advances and a self-service culture emerges. Partner with BPO Chat Support Services in Dubai and offer timely and accurate responses to your customers. The Advantages of Live Chat 1. Live Chat increase sales: […]

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