Cyber and Data Security Archives - Page 12 of 12

28 Oct 21

How Outsourcing Live Chat Support Can Increase Customer Loyalty?

Before the pandemic, the eCommerce industry was already evolving. However, since the pandemic, the sector has had to expand significantly. Among the various changes and adaptations of methods, one of the most important developments in the outsourcing of live chat support. The advantages of outsourced live chat support If you are considering doing the same, […]

22 Oct 21

The Role of AI in Customer Experience

Today, cutting through the hype surrounding artificial intelligence (AI), leading businesses are investing in sophisticated technology to supplement their customer experience efforts. At any point along the customer journey, artificial intelligence can be used to provide an intelligent, convenient, and informed customer experience. This will result in reimagined customer experiences and end-to-end customer journeys that […]

21 Oct 21

How To Stop Phishing Attacks?

Phishing is one of the most common, effective, and damaging types of attacks used by hackers to gain access to accounts, steal data, and scam your company. There has been an increase in the number of phishing attacks in recent years. However, as a result of Covid-19, which has caused many organizations to shift to […]

08 Oct 21

Artificial Intelligence: How is the Future of Cybersecurity?

Four Best Practices for Maintaining Employee Satisfaction The traditional approach to thwarting cyber attacks has been to focus on the perimeter in order to repel intruders. However, the perimeter has become a sieve over time. Today’s hackers can easily break through or work around it. According to a new study, the cost of cybercrime is […]

06 Oct 21

AI’s Vital Role in Enhancing Customer Experience

Previously, companies would focus solely on lowering costs or increasing the quality of their products to oust competitors; however, the landscape today is very different. Companies nowadays compete on the basis of their customer experience. Of course, providing excellent customer service is critical in the digital economy, but the companies that thrive use cutting-edge technology […]

27 Sep 21

Why Cybersecurity is Important for Small Businesses

Massive cyberattacks make headlines almost every year. The fact that small businesses are much more vulnerable to cyberattacks is often overlooked. Everyone seems to be talking about cyber security these days. Here are some of the top reasons why you should invest in cyber security to keep your company’s data safe from hackers: Protects your […]

25 Aug 21

Customer Experience: Turning Insights into Action

Your customer lives in a hyper-connected world. They demand that businesses know what they want, when, and how. They expect their interactions with businesses to be smooth, connected, and trouble-free. Businesses, whether they sell a product or a service, are looking for new ways to improve the customer experience (CX). Customer experience begins with using […]

20 Aug 21

Why does customer experience matter?

Customers remember their interactions with your company based on their customer experience. A positive consumer experience increases revenue and loyalty. The customer has higher expectations, and their voice is also important. A Marketers’ primary focus is on building a strong online reputation and investing in customer experience. We have prepared a list of reasons why […]

29 Jul 21

Importance of Cyber and Data Security

You’ve probably heard of cybersecurity because it’s been making headlines in the news, on the internet, on social media, in IT forums, and so on. With cyber-attacks increasingly posing a threat to businesses, cybersecurity is becoming increasingly important in the fight against such threats. Here are some reasons which indicate Cyber and Data Security is […]

Cyber and Data Security