informationsecurity Archives - Page 2 of 2

13 Jun 22

3 Vital Elements of Achieving Customer Loyalty

Customer loyalty is widely recognized as a long-term driver of business success and value, but how do you achieve it? There are three important steps to achieving customer loyalty if you have already acquired a customer. 1. Recognize what motivates customer loyalty To keep customers loyal, you must give them what they want. That seems […]

02 Jun 22

Is anything Missing from Your Customer Experience?

Customer Experience (CX) refers to any type of interaction between a customer and a company. This includes any point of contact along the way, such as customer service in Dubai, a website visit, a social media post – and everything in between. So, how do you develop an effective strategy for improving the customer experience? […]

25 Nov 21

What Is the Difference Between Customer Service and Customer Experience?

“Customer service” and “customer experience” are considered synonymous. And if you own a business, this confusion can have a negative impact on your marketing strategies and overall results. Despite the fact that both terms aim to achieve the same result and have significant overlaps in the processes, the blueprint for doing so differs significantly. The […]

04 Nov 21

Malware: Bad for business and the environment

Organizations around the world are implementing their own ambitious sustainability goals as we collectively work to achieve the targets outlined in the 2030 climate and energy framework. While some have proudly carried the sustainability baton for many years, others are quickly catching up in the relay. This acceleration coincides with a digital revolution, which frequently […]

20 Oct 21

Remote working: The cybersecurity risks and opportunities

Since the beginning of the pandemic, cyberattacks have increased fivefold. Along with this, attacks on critical societal infrastructure, such as hospitals and food delivery services, have increased. These organizations, which were previously not considered prime targets for hacking, are now lucrative targets for opportunistic cyber-criminals looking to exploit civilian disarray and enterprise disorganization in a […]

13 Oct 21

Four Strategies to Keep Your Business Data Secure

Cyberattacks are becoming more common. Because of the increasing number of internet-connected devices and the monetary value of business data, cybercriminals have more to gain than ever before from breaking into a company’s network. Hackers frequently target operations of all sizes, which means that any company that holds sensitive information requires defenses to keep that […]

05 Oct 21

Four Best Practices for Maintaining Employee Satisfaction

Employee satisfaction refers to an employee’s level of happiness or contentment with his or her job. Employee satisfaction is critical in any business or organization. Employees who are happy and satisfied with the management and work culture are more likely to contribute to the company’s success. Learn the Best Practices for Maintaining High Employee Satisfaction. […]

25 Aug 21

Customer Experience: Turning Insights into Action

Your customer lives in a hyper-connected world. They demand that businesses know what they want, when, and how. They expect their interactions with businesses to be smooth, connected, and trouble-free. Businesses, whether they sell a product or a service, are looking for new ways to improve the customer experience (CX). Customer experience begins with using […]

20 Aug 21

Why does customer experience matter?

Customers remember their interactions with your company based on their customer experience. A positive consumer experience increases revenue and loyalty. The customer has higher expectations, and their voice is also important. A Marketers’ primary focus is on building a strong online reputation and investing in customer experience. We have prepared a list of reasons why […]

29 Jul 21

Importance of Cyber and Data Security

You’ve probably heard of cybersecurity because it’s been making headlines in the news, on the internet, on social media, in IT forums, and so on. With cyber-attacks increasingly posing a threat to businesses, cybersecurity is becoming increasingly important in the fight against such threats. Here are some reasons which indicate Cyber and Data Security is […]

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